Cookie Policy
Last updated: June 24, 2025
1. What Are Cookies?
Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide information to website owners, and enhance your browsing experience.
2. How We Use Cookies
Knowledge Beacon uses cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve website functionality and user experience
- Provide personalized content and recommendations
- Ensure website security and prevent fraud
- Comply with legal and regulatory requirements
3. Types of Cookies We Use
3.1 Necessary Cookies
These cookies are essential for the website to function properly. They cannot be disabled as they are necessary for:
- Website navigation and basic functionality
- Access to secure areas of the website
- Cookie consent management
- Form submission and contact functionality
- Security and fraud prevention
Examples: Session cookies, CSRF protection tokens, cookie consent preferences
3.2 Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting anonymous information. This helps us:
- Analyze website traffic and user behavior
- Identify popular content and pages
- Detect and resolve technical issues
- Improve website performance and loading times
- Understand user journey and navigation patterns
Examples: Google Analytics, website performance monitoring
3.3 Functional Cookies
These cookies enable enhanced functionality and personalization, such as:
- Remembering your language preferences
- Storing your location information
- Customizing content based on your interests
- Remembering form data and user inputs
- Providing live chat functionality
Examples: Language settings, user preferences, live chat widgets
3.4 Marketing and Advertising Cookies
These cookies are used to deliver relevant advertisements and marketing content. They help us:
- Track the effectiveness of marketing campaigns
- Deliver personalized advertisements
- Prevent showing the same ads repeatedly
- Measure advertising performance
- Build audience profiles for targeted marketing
Examples: Social media pixels, advertising network cookies, retargeting pixels
4. Third-Party Cookies
We may allow selected third parties to place cookies on our website to provide services such as:
4.1 Analytics Services
- Google Analytics: Web analytics and user behavior tracking
- Hotjar: User experience analysis and feedback
4.2 Social Media Integration
- Facebook: Social sharing and marketing pixels
- LinkedIn: Professional networking and lead generation
- Twitter: Social sharing and engagement tracking
4.3 Communication Tools
- Live Chat Services: Customer support and communication
- Email Marketing: Newsletter and marketing campaign tracking
5. Cookie Duration
5.1 Session Cookies
These temporary cookies are deleted when you close your browser. They are used for:
- Maintaining your session while browsing
- Security and authentication
- Form data temporary storage
5.2 Persistent Cookies
These cookies remain on your device for a set period or until manually deleted. Typical durations include:
- Necessary cookies: Up to 1 year
- Analytics cookies: Up to 2 years
- Marketing cookies: Up to 1 year
- Functional cookies: Up to 1 year
6. Managing Your Cookie Preferences
6.1 Cookie Consent Banner
When you first visit our website, you'll see a cookie consent banner with options to:
- Accept All: Allow all cookies
- Necessary Only: Allow only essential cookies
- Customize: Choose specific cookie categories
6.2 Changing Your Preferences
You can change your cookie preferences at any time by:
- Clicking the "Cookie Preferences" link in our website footer
- Using your browser's cookie settings
- Contacting us directly
6.3 Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- Block all cookies
- Allow only first-party cookies
- Delete existing cookies
- Set up notifications when cookies are sent
Browser-Specific Instructions:
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Options > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Cookies and website data
- Edge: Settings > Cookies and site permissions
7. Do Not Track
Some browsers include a "Do Not Track" feature. Currently, there is no industry standard for how websites should respond to these signals. We continue to monitor developments in this area and may update our practices accordingly.
8. Mobile Devices
Mobile devices may use different technologies for tracking, including:
- Mobile cookies: Similar to browser cookies
- Local storage: HTML5 local storage capabilities
- App-specific identifiers: Unique device identifiers
9. Cookie Security
We implement security measures to protect cookies and the information they contain:
- Secure cookies: Transmitted only over HTTPS connections
- HttpOnly cookies: Cannot be accessed by client-side scripts
- SameSite attribute: Prevents cross-site request forgery
- Regular security audits: Ongoing monitoring and updates
10. Impact of Disabling Cookies
If you disable cookies, some features of our website may not function properly:
- User preferences may not be saved
- Some interactive features may be limited
- Personalized content may not be available
- Website performance may be affected
- Security features may be reduced
11. Updates to Cookie Policy
We may update this Cookie Policy from time to time to reflect:
- Changes in technology and cookie practices
- Updates to legal and regulatory requirements
- Improvements to our website and services
- Changes in third-party services we use
We will notify you of significant changes by:
- Posting the updated policy on our website
- Displaying prominent notices on our website
- Sending email notifications where appropriate
12. Contact Information
If you have questions about our use of cookies or this Cookie Policy, please contact us:
Knowledge Beacon
Privacy Officer
Level 3, 142 Collins Street
Melbourne VIC 3000
Australia
Email: [email protected]
Phone: (03) 9602 4622